Last updated: {{LAST_UPDATED_DATE}}
This Privacy Policy explains how University Physical Medicine (“we,” “us,” or “the practice”) collects, uses, and protects information when you visit chiropractictallahassee.com. It describes our use of cookies and similar technologies and the choices you have.
This website notice is separate from our HIPAA Notice of Privacy Practices, which governs protected health information created or received in the course of treatment.
Information we collect
- Information you provide. When you submit a contact or appointment-request form, request a callback, or use our website chat assistant, we collect the details you enter — typically your name, phone number, email address, the service you’re interested in, and any message you write. Please do not enter detailed medical history in free-text fields.
- Automatically collected information. Like most websites, our servers and (with your permission) analytics tools may record technical data such as IP address, browser type, device, pages viewed, and referring page.
Cookies and your choices
We use a small number of essential technologies that are always on because the site cannot function without them (for example, remembering your cookie choice and operating our contact forms and chat). These do not track you for advertising.
We use analytics and advertising cookies and tags — currently Google Analytics 4 and Google Ads conversion tracking{{#IF_META}} and the Meta (Facebook) Pixel{{/IF_META}} — only after you opt in through our cookie banner. Until you choose “Accept all,” these tags do not load and set no cookies. If you choose “Reject non-essential,” we do not load them and we clear any related cookies. You can change your mind at any time by clearing the site’s cookies in your browser, which will re-display the banner.
We operate Google tags using Google Consent Mode, which defaults advertising and analytics storage to denied until you consent. We do not load Google Analytics or Google Ads on pages about specific health services, conditions, intake paperwork, appointment booking, or contact — and we strip service- and condition-specific details from any conversion measurement. Google does not sign business-associate agreements for these products, so we deliberately keep health-identifying information away from them.
How we use information
- To respond to your inquiry and schedule or coordinate your care
- To route your request to the appropriate member of our team
- To operate, secure, and improve the website
- With your consent, to measure website traffic and the performance of our advertising
We do not sell your personal information.
How information is shared (service providers)
We use trusted service providers to operate the website and manage inquiries. Information you submit through our forms and chat is processed and stored using:
- Our website & lead platform (Supabase / Revive OS). Form and chat submissions are transmitted to and stored on our agency platform’s secure backend to deliver them to our team.
- Our patient-relationship system (GoHighLevel). Contact details from your inquiry are added to our CRM so we can follow up by call, text, or email (you control SMS follow-up through the consent checkbox on the form and may reply STOP at any time).
- Analytics & advertising (Google; {{#IF_META}}Meta{{/IF_META}}), only with your consent, as described above.
We require our service providers to protect the information we share and to use it only to provide services to us. {{CONFIRM_BAA_STATUS — whether Business Associate Agreements are in place with Supabase/Revive OS and GoHighLevel for any protected health information.}}
Data retention
We keep inquiry information for as long as needed to respond to you and for our legitimate business and legal purposes. {{RETENTION_PERIOD — specify retention period(s) for form submissions and CRM records.}}
Your rights
Depending on your state of residence, you may have rights to access, correct, or request deletion of your personal information, and to opt out of certain uses. To make a request or ask a question about your information, contact us at {{PRIVACY_CONTACT_EMAIL}} or call (850) 576-2129. You can also write to us at {{LEGAL_ENTITY_NAME}}, 1224 Ocala Rd, Tallahassee, FL 32304.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information through the site.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
Contact
{{LEGAL_ENTITY_NAME}} (University Physical Medicine)
1224 Ocala Rd, Tallahassee, FL 32304
Phone: (850) 576-2129
Privacy contact: {{PRIVACY_CONTACT_EMAIL}}